Privacy Policy & Data Governance
Effective Date: February 26, 2026 • Compliant with the Indian Digital Personal Data Protection (DPDP) Act 2023, EU GDPR, and ISO 27001 Security Standards.
1. Introduction & Our Commitment
At Workbitz AI Software Solutions (“we”, “us”, “our”), we consider privacy, data sovereignty, and information security fundamental to our engineering ethics. This Privacy Policy outlines how we collect, handle, store, and protect information when you visit our website (workbitz-ai.com), communicate with our engineering teams, or engage us for software development services.
We operate strictly under the principle of data minimization: we only request and process information that is directly necessary to respond to your technical inquiries, schedule solution demonstrations, deliver agreed software milestones, or fulfill our contractual obligations.
2. Information We Collect
Depending on how you interact with our digital touchpoints, we may collect the following categories of information:
A. Information You Provide Voluntarily
When you submit an inquiry form, schedule a live demo, or request a technical quote, you provide contact details such as your full name, work email address, telephone/WhatsApp number, company name, project budget, and technical requirements description.
B. Automated Technical & Usage Data
When accessing our website, our servers automatically log standard network telemetry including anonymized IP addresses, browser types, operating systems, referring URLs, visit timestamps, and page engagement metrics to ensure server uptime and prevent DDoS attacks.
C. Client Project Data & Databases
During contracted software engineering engagements, clients may grant access to proprietary databases or third-party API keys. All such data is processed strictly in accordance with signed Non-Disclosure Agreements (NDAs) in segregated sandbox environments.
3. Purpose and Legal Basis for Processing
We process personal and technical information under the following lawful bases:
- Performance of a Contract: To prepare technical proposals, execute software deliverables, deploy production clusters, and provide agreed SLA technical support.
- Legitimate Business Interests: To improve our digital platforms, monitor application performance, analyze server load, and protect our systems against security threats.
- Legal & Regulatory Compliance: To maintain required financial accounting records under Indian taxation laws and adhere to valid law enforcement requests.
4. Strict Zero-Sale Policy & Third-Party Disclosures
Our Core Commitment:
We NEVER sell, rent, monetize, or trade your personal information, client contact details, or project data to third-party advertisers, data brokers, or marketing networks under any circumstances.
We only share information with trusted infrastructure sub-processors who adhere to strict security certifications (such as AWS/GCP for hosting, transactional email delivery services, or cloud database providers) strictly as required to fulfill website functionality and client deliverables.
5. Security Controls & Data Encryption
Workbitz AI Software Solutions deploys enterprise-grade security protocols across all software and communication pipelines:
- Encryption: 256-bit TLS 1.3 encryption in transit for all web traffic and AES-256 encryption at rest for sensitive configuration variables and databases.
- Access Control: Multi-factor authentication (MFA) and least-privilege Role-Based Access Control (RBAC) across all code repositories and cloud accounts.
- Vulnerability Management: Continuous dependency scanning, automated static code analysis, and periodic penetration audits.
6. Your Privacy Rights
Under the Indian DPDP Act 2023, EU GDPR, and international data protection laws, you possess enforceable rights regarding your personal data:
Right to Access & Portability
You may request a machine-readable copy of the personal data we hold about you.
Right to Correction & Update
You can update or rectify any inaccurate or incomplete personal contact details.
Right to Erasure (To Be Forgotten)
You may request that we delete your contact records from our communication logs.
Right to Withdraw Consent
You may withdraw previously granted consent for technical newsletters or communications at any time.
7. Data Retention Schedules
We retain contact inquiries for up to twenty-four (24) months to facilitate ongoing communications, after which inactive inquiry records are purged. Contract and financial transaction records are retained for seven (7) years in accordance with Indian statutory and taxation requirements.
Grievance Officer & Privacy Inquiries
In compliance with the Information Technology Act 2000 and Digital Personal Data Protection Act 2023, for any privacy inquiries, data deletion requests, or grievances, please contact our designated Grievance Officer:
Workbitz AI Software Solutions
Attn: Data Privacy & Grievance Officer
Headquarters: Pune, Maharashtra, India
Branch Office: 2nd Floor, Mondha Naka, Chhatrapati Sambhajinagar, 431001
Email: privacy@workbitz-ai.com / support@workbitz-ai.com
Direct Support Line: +91 8080230601